Frequently Asked Questions

How can I purchase cannabis seeds from Canuk Puk?

Online - Place your order online and pay by credit card, international money order/cashier’s check, cash, bank transfer, e-transfer, or cryptocurrency. 

Phone - Call us at (+1) 416-309-0359 (Monday-Friday: 10AM-7PM EST).

Mail - Request a catalog with an order form.  

If I pay with my credit card, what will show on my statement?

We use overseas banks through our processing company: Payofix. You will receive an email from Payofix with your transaction status (IE: Approved or declined) and transaction reference ID - which is how the charge will appear on your credit card statement.

Which currency will you charge me in?

You will be charged in Canadian Dollars (CAD). Due to currency conversions the amount on your statement might be slightly different than the amount that you see on the screen. Our website defaults to USD and calculates currency conversions at the time of order.

Do you have a minimum order value?

No, we do not require a minimum order value.

What are your best selling strains?

Please see our best selling Canuk Puk here.

What methods of payment do you accept?

Please see our payment information page.

Do you charge any sales tax / VAT?

Sales tax is applicable for Canadian orders only. The tax rate depends on the province. All orders outside of Canada are tax free. Certificate of Indian Status holders can upload an image of their card for tax exemption. Email to [email protected] using your Canuk Puk registered account email address.

Do you ship Canuk Puk to my country?

Yes, we ship our products worldwide.

How are Canuk Puk shipped?

All seeds are shipped discreetly, in plain envelopes/packages with no indication of the content. For high value orders, every CA$500 worth of seeds will be sent in separate packages.

How long will it take for my parcel to arrive?

Depending on your location, you should receive your parcel within 3 to 25 business days.

For more details please visit our shipping information page.

What are shipping costs?

Please see our shipping information page.

How can I contact you?

Please use our contact page to find all necessary contact information or to send us a message using a contact form.